5 Dimensions of Self-caring that Heal Healthcare, The foundation of an experience management strategy
5 Dimensions of Self-caring that Heal Healthcare, The foundation of an experience management strategy
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What does it take to align the staff experience to support healing? That was the question asked in this original research study.
There are 5 dimensions: personal practices at home, personal practices at work, interactions with others, clinical and business processes and the business model.
If you are only focused on self-care at home, you’re missing 4 necessary dimensions revealed in the research. Plus, respondents identified 9 key ingredients to incorporate into those dimensions.